BEFORE CONTACTING US
What are the delivery times?
The shipping time is 24 hours, then it will take about 3 to 7 working days for delivery. In the event of force majeure, the carrier's delivery may be slightly delayed — please bear with us.
How do I track my package?
Your tracking link has been emailed to you (don't forget to check your spam folder). If you haven't received it, you can check your tracking link by clicking here.
Where can I find the user manual?
The user manual is also available online, click here to read it. Remember to follow all the steps to make the product work.
How do I order electrodes?
You can order a pack of 10 electrodes (5 pairs) by clicking here.