Please check if your question is listed below. If you cannot find the answer to your question, please contact us via the dedicated form.
BEFORE CONTACTING US
What are the delivery times?
What are the delivery times?
The shipping time is 24 hours, then it will take about 3 to 7 working days for the reception. In case of force majeure, it is possible that the delivery by the carrier is slightly delayed: in this case, be patient.
How do I track my package?
How do I track my package?
Your tracking link has been emailed to you (don't forget to check your spam folder). If you haven't received it, your can check your tracking link by clicking here.
Where can I find the user manual?
Where can I find the user manual?
The user manual is also available online, click here to read it. Remember to follow all the steps to make the product work.
How to order electrodes?
How to order electrodes?
You can order a pack of 10 electrodes (5 pairs) by clicking here.